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    Use of website and mobile applications

  1. You may:
    • view pages from our website in a web browser;
    • download pages from our website for caching in a web browser;
    • print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;
    • stream audio and video files from our website using the media player on our website; and
    • use our website services by means of a web browser, subject to the other provisions of these general terms and conditions.
  2. You may only use our website for your own personal and business purposes in respect of purchasing products on the website.
  3. Except as expressly permitted by these general terms and conditions, you must not edit or otherwise modify any material on our website.
  4. Unless you own or control the relevant rights in the material, you must not:
    • republish material from our website (including republication on another website);
    • sell, rent or sub-license material from our website;
    • show any material from our website in public;
    • exploit material from our website for a commercial purpose; or
    • redistribute material from our website.
  5. You may forward links to products on our website and redistribute our newsletter and promotional materials in print and electronic form to any person.
  6. We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.
  7. You must not:
    • use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;
    • use our website in any way that is unethical, unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
    • hack or otherwise tamper with our website;
    • probe, scan or test the vulnerability of our website without our permission;
    • circumvent any authentication or security systems or processes on or relating to our website;
    • use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
    • impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity);
    • decrypt or decipher any communications sent by or to our website without our permission;
    • conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
    • access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
    • use our website except by means of our public interfaces;
    • violate the directives set out in the robots.txt file for our website;
    • use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or
    • do anything that interferes with the normal use of our website.

    8. Returns and refunds

  8. Returns of products by buyers and acceptance of returned products by sellers shall be managed by us in accordance with the returns page on Website, as may be amended from time to time. Acceptance of returns shall be in our discretion, subject to compliance with applicable laws of the territory.
  9. Refunds in respect of returned products shall be managed in accordance with the refunds page on the website, as may be amended from time to time. Our rules on refunds shall be exercised in our discretion, subject to applicable laws of the territory. We may offer refunds, in our discretion:
    • in respect of the product price;
    • local and/or international shipping fees (as stated on the refunds page); and
    • by way of store credits, wallet refunds, vouchers, mobile money transfer, bank transfers or such other method as we may determine from time to time.
  10. Returned products shall be accepted and refunds issued by TopazMed for and on behalf of the seller.
  11. Changes to our returns page or refunds page shall be effective in respect of all purchases made from the date of publication of the change on our website.

    Payments

  1. You must make payments due under these general terms and conditions in accordance with the Payments Information and Guidelines on the Website

      Data privacy

    1. Buyers agree to processing of their personal data in accordance with the terms of TopazMed Privacy and Cookie Notice.
    2. TopazMed shall process all personal data obtained through the website and related services in accordance with the terms of our Privacy and Cookie Notice and Privacy Policy.
    3. The third party registered and unregistered trademarks or service marks on our website are the property of their respective owners and we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights.
    4. Sellers shall be directly responsible to buyers for any misuse of their personal data and TopazMed shall bear no liability to buyers in respect of any misuse by sellers of their personal data.
    5. You must acknowledge that all users of this Website are solely responsible for interactions with other users and you shall exercise caution and good judgment in your communication with users. You shall not send them personal information including credit card details.
    6. Subject to the express provisions of these general terms and conditions:
      • we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
      • all the copyright and other intellectual property rights in our website and the material on our website are reserved.
    7. TopazMed's logos and our other registered and unregistered trademarks are trademarks belonging to us; we give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.
    8. The third party registered and unregistered trademarks or service marks on our website are the property of their respective owners and we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights.
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